ZELZIS offers women’s fashion, including ethnic kurtis, trendy tops, tunics, blouses, western dresses, maxi dresses and styles for casual outings or special occasions. Product availability may vary, so please refer to the current collection on zelzis.com.

Check the size chart and product-specific fit information on the product page before ordering. Compare the listed measurements with your own measurements. Fit can differ between styles and fabrics; contact our support team if you need help interpreting a size chart.

We aim to represent each product as accurately as possible. Colours can appear slightly different because of screen settings, lighting and photography. Please read the product description, fabric details and size information before placing your order.

No. Fabric, fit, pattern, care instructions, sizes and stock can vary by product. The information on the individual product page is the best reference for the specific item you are considering.

Responsible fashion generally considers working conditions, sourcing, product durability and environmental impact across the clothing lifecycle. The specific materials and product details for ZELZIS items should be checked on the relevant product page or garment label.

Fabric composition and product details can vary by item. We do not represent a product as certified or made from a particular sustainable material unless that information is specifically stated for the product. Please review its listed composition and labelling before purchasing.

We aim to offer styles at accessible prices. Current prices, product information and any available offers are displayed on the website and at checkout.

Our collections bring together wearable women’s fashion and a mix of contemporary and traditional influences. Design, fabric, embellishment and construction details vary by style and are described on the relevant product page where available.

Custom-made designs are not currently offered as a standard service. You are welcome to send us product suggestions or feedback at zelzis.help@gmail.com; requests and suggestions are considered but cannot be guaranteed.

Visit zelzis.com and follow ZELZIS on its official social media channels. New styles, sizes and availability may change over time.

1. Browse the products on zelzis.com.
2. Choose the style, available size and quantity.
3. Select “Add to Cart” and proceed to checkout.
4. Enter your delivery and contact details, review the order total and select an available payment method.
5. Confirm your order and keep the order confirmation for reference.

Payment options may include debit or credit cards, UPI, net banking and Cash on Delivery in eligible locations. The payment methods actually available for your order are the ones displayed at checkout.

Please contact our support team as soon as possible with your order number. Changes or cancellations depend on the order’s processing and dispatch status and cannot be guaranteed once the order has progressed. Any cancellation or refund will be handled in accordance with the applicable website policy and law.

Check your order confirmation and, where available, the account or order-status area of the website. If you need help, contact support with your order number and the contact details used at checkout. Do not send your full card number, password or OTP to support.

Return or exchange requests must be raised within 7 days of delivery, subject to the current Return & Refund Policy, product eligibility and applicable law. Please review the full policy before sending an item back.

Unless the applicable policy or law provides otherwise, the item should be unused, in its original condition, with original tags and packaging where provided. Please keep the invoice/order details and contact support for return instructions before dispatching the product.

1. Contact support within the eligible request window.
2. Share your order number, the item you wish to return or exchange and the reason.
3. Follow the return instructions provided by the support team.
4. Keep the return shipment receipt and tracking details, where applicable.

Approval and next steps depend on the product, reason and the published policy.

Once a return is approved and the required product or evidence has been received and checked, the refund will be initiated according to the applicable policy. The time taken for the amount to appear in your account may depend on the original payment method and your bank or payment provider. Contact support for an order-specific update.

Some categories or items marked as final sale may have return restrictions where permitted by applicable law. Check the product page and current Return & Refund Policy before ordering. These restrictions do not remove any rights you may have under applicable consumer law.

• Pair a straight kurti with jeans or tailored trousers for an everyday look.
• Style a longer kurti with palazzos or straight pants for a balanced silhouette.
• Add a belt, simple jewellery or a structured bag to personalise the outfit.

Choose footwear and accessories that suit the occasion and your comfort.

Consider the occasion, fit, fabric, sleeve length and the pieces already in your wardrobe. Crop or fitted tops can pair well with high-waisted bottoms, while relaxed tops work with jeans, skirts or trousers. Always check product measurements and fabric details.

For casual outings, look for comfortable fabrics and easy silhouettes. For parties, consider the dress code, colour and detailing. For formal events, simple lines and coordinated accessories can create a polished look. Check the product description for length, fit and fabric information.

Free domestic shipping is offered across India, excluding PIN codes that are not serviceable by our delivery partners. If a PIN code cannot be served, availability or delivery options may be restricted at checkout.

Orders are generally processed within 24 hours. Most domestic orders are estimated to arrive within 5–10 working days from the invoice date. Delivery is an estimate, not a guaranteed appointment, and may vary because of destination, courier operations, weather, public holidays or other circumstances outside our reasonable control.

Once your order is handed over to the courier, shipment information and a tracking number may be sent by email or SMS where those details are available. Tracking may take up to 24 business hours to become active on the courier’s website. You can also check the order/account area if tracking is available there.

Currently, our standard shipping service is limited to India. International shipping is not currently offered unless an option is expressly displayed on the website.

Please check the courier tracking updates and ensure that your delivery address and contact number are correct. If a delivery attempt fails or tracking has not changed for an extended period, contact support with your order number. We will help you check the available shipment information.

Email zelzis.help@gmail.com or call +91 7383 44 7484. To help us respond efficiently, include your order number where applicable. Never share passwords, payment PINs or OTPs.

Check our website and follow ZELZIS through its official social media accounts. Newsletter or messaging updates may be available where offered; please use only official sign-up links.

Offers or promotional prices may be available from time to time. Any applicable offer, validity period, exclusions and eligibility conditions will be shown in the relevant promotion or at checkout. Offers cannot be assumed to apply to every item or order.

Contact customer support with a clear description of the issue and, where relevant, your order number and supporting photos. Do not include sensitive payment credentials. We will review the information and guide you through the available next steps.

Always follow the care label supplied with the garment and any product-specific instructions. As a general guide, separate colours, use a suitable mild detergent, avoid excessive heat and handle delicate fabrics carefully. Care requirements differ by fabric and embellishment.

Gift-wrapping availability may vary. Check the options at checkout or contact support before placing the order. Any additional charge or service availability will be confirmed before purchase.

For bulk purchase enquiries, email zelzis.help@gmail.com with the products, approximate quantities and delivery location. Pricing, stock, minimum quantities and fulfilment timelines are subject to confirmation.